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Quality Management Plan
A Quality Management Plan (QMP) demonstrates a commitment to customer satisfaction.
The purpose of a QMP is to describe the scope of the quality system, define accountabilities of all persons involved and to provide procedures for testing and quality inspection for all activities that impact the quality of the processes, product and service.
A QMP is used to direct internal activities, and inform external parties who require information about the quality systems.
This quality management plan is suitable for businesses of all sizes and industries.
Quality Management Plan Content:1. Introduction
1.2 QMP Review and Approval
1.3 Document Control
1.3.1 Distribution Record
1.3.2 Amendment Record
1.4 Standards and Guidelines
1.5.1 Abbreviations and Acronyms
2. Project Overview
2.1 Business Details
3. Quality Management Policy
4. Duties and Responsibilities
5. Functional Organisation Structure
6. Project Deliverables and Milestones
8. Information Management
8.1. Communication and Reporting
8.3. Regulations, Codes and Standards
9. Inspection and Testing
10.1. Identification of Non-conformances
10.2. Control of Non-conformances
11. Change Management
12. Subcontractor Management
13. Quality Audits
14. Project Completion
Appendix A: Product Approval Checklist
Appendix B: Communications Program Schedule
Appendix C: Legal Requirements Register
Appendix D: Inspection Test Plan (ITP)
Appendix E: Non-conformance Form
Appendix F: Corrective/Preventative Actions Form
Appendix G: Change Request Form
Appendix H: Quality Risk Assessment Form
Appendix I: Audit Schedule